Privacy Policy

Information We Collect

Information you give us

When you submit our consultation form, we collect your name, phone number, area or community, project type and budget range. If you contact us by phone, email or WhatsApp instead, we collect whatever information you choose to share in that conversation.

Information collected automatically

Like most websites, we use analytics tools that automatically collect standard technical information — such as pages visited, time on site, device and browser type, and general location inferred from your IP address — to understand how the site is used and improve it. This is described further under Cookies & Analytics below.

How We Use Your Information

• To respond to your enquiry and arrange a consultation
• To provide quotes, updates and support for your project
• To improve this website and understand how visitors use it
• To comply with legal obligations where applicable

We do not sell your personal information, and we do not use it for purposes unrelated to those listed above without asking you first.

Cookies & Analytics

This site may use Google Analytics to understand site traffic and usage patterns, which sets cookies in your browser. You can opt out of Google Analytics tracking using browser extensions such as Google's own Analytics opt-out add-on, or by adjusting your browser's cookie settings to block third-party cookies.

Third-Party Services

This site displays content from, and links to, the following third-party services:

• WhatsApp— clicking a WhatsApp button opens a conversation with us on WhatsApp; that conversation is subject to WhatsApp's own privacy policy, not ours.
• Instagram— we display our recent Instagram posts and follower count on this site using Meta's API.
• Google— we display our Google review rating using Google's Places API, and embed a Google Map on our Contact page.

We don't control these third parties' own data practices — please refer to their respective privacy policies for details.

Data Sharing

We do not share your personal information with third parties except: service providers who help us operate this website and respond to enquiries (e.g. hosting and communication tools), or where required by law.

Data Retention & Security

We keep enquiry information for as long as reasonably necessary to respond to you and, if you become a client, for the duration of our business relationship and any period required by law afterward. We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is ever completely secure.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

Children's Privacy

This website is intended for adults seeking interior design and renovation services, and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes.

Contact Us

Questions about this policy or your information can be sent to info@zenosdesign.com or 052 908 8490.